Me: Well, do you have a photo ID? I can issue a guest pass for you.
The patron shows his driver’s license and I issue a guest pass, giving him the instructions on how to use the Guest ID to log into the computer.
A few minutes later the patron comes back up to my desk and says he cannot log in and the ID is invalid. I go over to his computer to help and before I can help, he is already typing in his Driver’s License number for the ID and when it fails, he looks at me asking why it didn’t work.
Me: Sir, you have to enter the ID that’s on the guest pass I gave you.