Not all Libraries have a “No Cell Phone Policy”. Ours was removed because we realized that it’s an inconvenient policy for our patrons. Therefore; to accommodate them we implemented “Cell Phone Areas” to use your cell phone for phone calls. That way phone calls won’t disrupt other patrons who are quietly working.
However, not all people are considerate to their fellow patrons or bother following the rules. Constantly patrons talk loudly, even cursing and screaming, on the phone causing a disruption. Some will even get upset when you tell them to go to a cell phone area and talk there.
The other day I had a patron charging his phone at his computer and he walked away. I’m working at my own computer and I nearly fell out of my seat when his phone started obnoxiously blaring a ringtone. It did this three times before the patron came back. He then proceeded to talk very loudly into his phone. His phone went off twice more after that and he did not seem pleased when I mentioned it.
I don’t understand how people can be so rude and then get upset when someone calls them out for it. Shut your phone’s dang volume off and lower your own volume and we won’t have a problem.
I mentioned in my very first post that our doorbell had been stolen. So, here’s the story.
It was a Friday afternoon and a patron was on his phone in the teen room. In our library we have a teens only policy for our teen room because teens have complained about feeling uncomfortable or unsafe when strange adults are in there. Hence to why the policy was implemented.
So, this grown man is yelling on his phone and walking around and sitting in the teen room. He completely ignored the policy posted on the wall and framed in different areas of the room. My supervisor went over to him and explained that he could not be in there because of our policy. He flipped out on her and refused to leave the room saying, “I’m always in here and you are the only person who has ever told me to leave.”
This statement is obviously not true but my supervisor walked back to my desk and asked me if I have ever seen him in the teen room before. I answered truthfully, I had never seen him before in general. Then she said we need to get security because the guy was refusing to leave. We get out the walkies and ask for security to come to the main desk.
Our Director and Security guard arrived on the scene and had him leave the room. However, he started yelling and making a big scene about being kicked out of the teen room. He stormed out of the building yelling and swearing at us.
And it doesn’t end there. After a while or so the doorbell starts to ring consistently. It was getting to a ridiculous point that our Director and Security went outside to the find the same man lurking around and being loud at our front entrance. Our Director banned him for the day and kicked him off our property.
After he left we realized he took something with him…..our doorbell.
Jokes on him though. Our Director had a spare in her drawer!