When there is inclement weather, the library will close early. This is for the safety of our staff as well as our patrons. Apprently, this does not sit well with some of our “everyday” patrons. A recent encounter with one of them went a little like this…
Patron: Are you closing early tonight like you did last week?
Me: I’m not sure. It depends on when the snow starts.
Patron: … (stands silently then lets out a “mm” and walks away)
Well… sorry that we want to keep people safe by sending them home early instead of when the snow is already piling up and the roads are slick.
A mom comes up to my desk one day and she asks me if I can help her find a book for her son. I’m like, “Sure, no problem. What’s the title?” She tells me she doesn’t know. So, I ask her for the name of the author. She doesn’t know. I ask her if she can tell me what the book is about and again she says, “I don’t know.” However, this woman actually expected me to find it even though she has given me zero information on what book she is looking for.
News flash for those that don’t know. There are millions of books in the world! According to google it’s 129,864,880. That’s almost 130 million printed books in existence. I am not a magician. No, I don’t know what book you are thinking of and I don’t care that the title is on the tip of your tongue. I am not a freaking mind reader and flipping out on me for being “useless” is not going to solve the problem here.
I’m sitting at the AV desk, checking in DVDs and putting the discs away and notice a patron looking around. Finally, he comes up to me.
Patron: I need help looking for something. Do you work here?
Knowing this guy has seen me working behind the desk, I take a second, look down at my badge, then back up to him and answer.
Patron: Oh, okay. (starts walking away)
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Just so you all know I’m not that horrible of a person, I did catch him and tell him that I do work here. I did not think that he would believe me, but… I was wrong. Though part of me wishes I left it at that.
I also need to add that I get this question a lot… especially when I’m behind a desk. I mean, I’d understand if they asked me this question while I’m in the stacks putting books away, but when I’m behind a desk? Really?
So, I have been a Librarian for almost four years now and I would like to say that nothing surprises me…but that’s simply not true. People blow my mind, daily, with their stupidity.
Fridays at our library are notorious for being… bizarre. Some “Freaky Friday” examples are a disgruntled patron stole our doorbell, a crazed man stripped down in the middle of the stacks, and a drunkard ran screaming into a bookshelf. (One of us will totally elaborate on another post.)
Today was no exception to the usual chaos. A patron actually got upset with me because our audio discs would not play on his cassette player. YUP. He actually flipped out because audio discs are CD’s, not cassettes. At first, he did not understand what I was saying. He kept bickering with me that it would work. The conversation was going in a consistent circle of me repeating myself until he finally comprehended what I was saying. Then he seemed to think it was my fault that we did not carry cassettes?? He even slammed down the audio books and said he’s “Pretty sure these won’t work on his cassette player.” Obviously. I said that fifty times already. Honestly, after he walked away and I just stared blankly at my computer screen like, “Did that really just happen?”
Another thing. I never understand how patrons get angry about their fines? Like you were the one who neglected to bring books back, lost some, and let these fines accumulate over time. Yes, you do have to pay them and no, I am not a bitch trying to rob you. You’re the one who robbed the library by not paying your over a hundred dollars worth of fines, thanks.
Like this woman actually got mad at me because of the fines on her account. That is not my fault, I’m just telling you what my computer says. And if you “don’t wanna pay for that shit.” That’s great. GTFO and have a lovely day.
I could go on… but I’ll leave it for another post. Hope y’all enjoyed my “Freaky Friday”.