A mom comes up to my desk one day and she asks me if I can help her find a book for her son. I’m like, “Sure, no problem. What’s the title?” She tells me she doesn’t know. So, I ask her for the name of the author. She doesn’t know. I ask her if she can tell me what the book is about and again she says, “I don’t know.” However, this woman actually expected me to find it even though she has given me zero information on what book she is looking for.
News flash for those that don’t know. There are millions of books in the world! According to google it’s 129,864,880. That’s almost 130 million printed books in existence. I am not a magician. No, I don’t know what book you are thinking of and I don’t care that the title is on the tip of your tongue. I am not a freaking mind reader and flipping out on me for being “useless” is not going to solve the problem here.
Next time, write it down.