Patron: I need to log onto my email!
Me: Okay. Are you logged onto a computer?
Me: Okay, computers are right over there. You need a library card or photo ID to log on.
Patron: I forgot my photo ID but I was here yesterday. You remember me!
Me: No…I need photo ID or a library card.
Patron: You can’t just make me one?
Me: No, I need ID.
Patron gets angry and storms out of the room.
Me (thinking): I wasn’t even here yesterday…