Checking out books to patrons is one of the easiest tasks of being a Librarian. It can also be one of the more enjoyable aspects of the job when you begin to talk about books with them. Sometimes the process is interrupted by having to renew a patron’s account or they have to pay a fine, but usually this part of the job goes without issue.
However, there is one thing that really bothers me when a patron comes up to check out.
There are times, and this happens way too often for my liking, when a patron places their books (or DVDs) on the desk and will stand there staring at me for at least a minute before they ask…
“Oh, do you want my library card?”
Um… yes! That’s why you have the damn thing! To check out items!
I mean really, you don’t go up to a register in a store, place your items on the counter and once the cashier rings them up you ask if they want you to pay for it. Granted, the process is reversed in a library – you give us your card, then we check out the books – but it’s common sense people! You are in a library! We need your card to check out your items.
Again, that’s why you get a card in the first place.